By using your previous tip I noticed that I was still in ANSI mode for the pst-file.
How can I convert this to a UNICODE pst-file?
Sadly there is no convert or upgrade option which automatically changes a pst-file from ANSI format to UNICODE format. Also upgrading your Outlook version doesn’t change the format of your pst-file.
So, after you have determined if your pst-file is in ANSI or UNICODE format and you want to convert your ANSI formatted pst-file to UNICODE, you must do this manually. While the process is quite easy, it is tedious though, especially if you have a large pst-file and lots of folders directly below the root folder.
- To be safe, make a backup of your pst-file that you want to convert first.
- Create a new pst-file by;
- Outlook 2003 and Outlook 2007
File-> New-> Outlook Data File…
- Outlook 2010
Home tab-> button New Items-> More Items-> Outlook Data File…
Personally I prefer to keep my pst-files in the (My) Documents folder where I have a folder called Outlook. I usually name my pst-files after the account name for which I’m going to store the messages in. Example;
You can do this by drag & drop but since the default drag & drop with the left mouse button is a "Move" action instead of a "Copy" action you must use drag & drop with the right mouse button. Now when you drop the folder, you’ll get a pop-up menu allowing you to choose to Copy the folder.
This copy also copies all the subfolders.
Note: Depending on the size and the amount of folders and items this copy action can take quite a while. During this, Outlook could appear to be in a non-responsive state while in fact it is not. A good way to see if Outlook really is not responding anymore is by going to the location where store your newly created UNICODE pst-file. Look at the file size and refresh your view every few minutes by pressing F5. If it is still increasing, Outlook is still running as it should.
Deliver emails to your new UNICODE pst-file
If you want your new emails delivered to this newly created UNICODE pst-file you must set it as the default delivery location. To do this;
File-> Info-> Account Settings-> Account Settings…-> tab Data Files-> select your newly created pst-file-> button "Set as Default"-> button "Close"-> Restart Outlook
File-> Data File Management…-> select your newly created pst-file-> button "Set as Default"-> button "Close"-> Restart Outlook
Tools-> Email Accounts…-> Next-> use the dropdown list below "Deliver new e-mail to the following location:" to select your newly created pst-file-> button "Finish"-> Restart Outlook